Order Placement:

Orders can be placed via:

• Email: orders@ryzome.ca

• Phone: (437) 352-0711

• Online (once you have gained access to Ryzome’s wholesale site)

• Purchase Order (PO): accepted for wholesale accounts

• Standing Orders: available for scheduled, recurring deliveries.

• All orders subject to HST / GST

Lead Time:

Standard lead time is 2 weeks from receipt of order, subject to stock availability. Expedited processing may be available upon request.

Delivery Schedule:

Deliveries are consolidated and scheduled bi-weekly. Standard delivery days for your region will be provided at time of order confirmation.

Orders over $500: Free delivery within Greater Toronto Area (GTA).

Orders under $500: $25 flat-rate delivery fee.

• Greater Toronto Area (GTA): delivery service available.

• Outside GTA / Canada-wide shipping: via courier or freight. Rates calculated at order confirmation.

Standard terms: Net 15 days from invoice date. Alternate terms available by agreement.

• Please inspect all deliveries upon receipt.

• Damages or discrepancies must be reported within 5 business days.

• Approved returns will be credited or replaced.